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Full Force Ads

ACCEPTABLE USE POLICY (AUP)

Full Force Ads, LLC

fullforceads.com
Last Updated: 3/31/2026  |  Effective Date: 12/12/2017

1. Introduction and Acceptance

This Acceptable Use Policy ("AUP") is part of the Terms of Service ("Terms") between you ("Advertiser," "you," or "your") and Full Force Ads, LLC ("Full Force Ads," "we," "us," or "our"), a Utah limited liability company with its principal place of business at 9690 S 300 W, Ste 313, Sandy, UT 84009.

By creating an account, launching a campaign, or otherwise using the Full Force Ads platform and services (collectively, the "Services"), you agree to comply with this AUP. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to this AUP.

This AUP applies to all users of the Services, including self-service advertisers, managed-service clients, white-label partners, and any agencies or resellers operating accounts on behalf of their own clients. White-label partners and agencies are responsible for ensuring that all downstream users and sub-accounts comply with this AUP.

Full Force Ads delivers its Services through third-party programmatic advertising platforms, exchanges, and data providers. Your use of the Services is also subject to the terms, policies, and restrictions imposed by those third-party platforms. Where third-party platform terms impose additional restrictions on specific content categories, targeting methods, or data usage, those restrictions apply to your use of the Services through Full Force Ads.

2. Changes to This Policy

We may update this AUP from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practical, provide at least thirty (30) days' advance notice via email to the address associated with your account or through an in-platform notification. Your continued use of the Services after the updated AUP takes effect constitutes your acceptance of the changes. If you do not agree with a change, you must stop using the Services before the effective date.

3. Prohibited Content

The following categories of content are strictly prohibited on the Full Force Ads platform. Ads containing prohibited content will be rejected, and accounts that repeatedly submit prohibited content may be suspended or terminated.

3.1 Counterfeit Goods

Full Force Ads prohibits the sale or promotion of counterfeit goods. Counterfeit goods contain a trademark or logo that is identical to or substantially indistinguishable from the trademark of another party, and are designed to pass themselves off as genuine products of the brand owner.

3.2 Dangerous Products and Services

We do not allow the promotion of products or services that cause damage, harm, or injury. Examples include:

  • Recreational drugs (chemical or herbal) and psychoactive substances
  • Equipment designed to facilitate drug use
  • Weapons, ammunition, explosive materials, and fireworks (see Section 4.6 for restricted weapons content that may be allowed)
  • Instructions for making explosives, weapons, drugs, or other harmful products
  • Products designed to cause physical harm to others

3.3 Content That Enables Dishonest Behavior

We do not allow the promotion of products or services designed to enable dishonesty. Examples include:

  • Hacking software or instructions for unauthorized access to systems
  • Services designed to artificially inflate ad or website traffic
  • Fake documents, counterfeit identification, or forged credentials
  • Academic cheating services (essay mills, exam-taking services)
  • Software or services designed to bypass digital rights management

3.4 Inappropriate and Hateful Content

We do not allow ads or destinations that display shocking content or promote hatred, intolerance, discrimination, or violence. Examples include:

  • Bullying or intimidation of an individual or group
  • Racial, ethnic, religious, disability, age, national origin, veteran status, sexual orientation, gender identity, or sex-based discrimination
  • Hate group paraphernalia or imagery
  • Graphic crime scene or accident imagery (when used to shock rather than inform)
  • Cruelty to animals
  • Self-harm, extortion, or blackmail
  • Sale or trade of endangered species or products derived from them
  • Content using profane language in ad creative

3.5 Malware and Technical Abuse

We do not allow ads or destinations that contain or distribute malicious software, or that attempt to manipulate users through deceptive technical means. Examples include:

  • Content that contains, links to, or distributes malware, viruses, ransomware, spyware, or trojans
  • Ads that initiate unauthorized downloads or auto-install software
  • Phishing pages or credential-harvesting schemes
  • Cryptojacking or unauthorized use of visitor computing resources
  • Drive-by download exploits

3.6 AI-Generated and Synthetic Media

Ads must not contain deepfakes, AI-generated likenesses of real individuals used without consent, or synthetic media designed to deceive viewers about the authenticity of the content. AI-generated creative is permitted only where it does not mislead the viewer about the nature of the content, and does not infringe any third party's rights (including rights of publicity and personality).

4. Restricted Content

The following categories of content are sometimes legally or culturally sensitive. Online advertising can be a powerful way to reach customers, but in sensitive areas, we need to be careful about how and where these ads are shown. For that reason, we allow the promotion of the content below only on a limited basis. These promotions may not show to every user in every location, and advertisers may need to meet additional requirements before their ads are eligible to run. Not all ad products, features, or networks are able to support this restricted content.

4.1 Adult Content

Ads should respect user preferences and comply with legal regulations. We do not allow certain kinds of adult content in ads and destinations. Some kinds of adult-oriented ads and destinations are allowed if they comply with the policies below, do not target minors, and only show in limited scenarios based on user search queries, user age, and local laws where the ad is being served.

Examples of restricted (not prohibited) adult content include: strip clubs, erotic cinemas, adult novelty products, adult magazines, sexual enhancement products, matchmaking and dating sites, and models in sexualized poses.

All adult content must comply with the laws of every jurisdiction in which the ad is served. Note that certain third-party platforms and exchanges used by Full Force Ads may impose additional restrictions on adult content beyond those stated here, up to and including a complete prohibition.

4.2 Alcohol

We follow local alcohol laws and industry standards. We do not allow certain kinds of alcohol-related advertising, both for alcohol and drinks that resemble alcohol. Some types of alcohol-related ads are allowed if they meet the policies in this section, do not target minors, and only target jurisdictions where alcohol advertising is explicitly permitted.

Examples of restricted alcoholic beverages include: beer, wine, sake, spirits or hard alcohol, champagne, fortified wine, non-alcoholic beer, non-alcoholic wine, and non-alcoholic distilled spirits.

Advertisers are solely responsible for verifying that their alcohol ads comply with applicable federal, state, and local laws in all targeted jurisdictions. Full Force Ads maintains a list of approved jurisdictions, which is available upon request.

4.3 Tobacco and Nicotine Products

Tobacco and nicotine advertising is restricted and subject to exchange-level limitations. Ads for tobacco, e-cigarettes, vaping devices, nicotine pouches, and related products may only run where permitted by law and must comply with all applicable federal and state regulations, including FDA disclosure requirements. Tobacco and nicotine ads may never target minors or individuals under the legal age of purchase in the targeted jurisdiction.

Certain third-party platforms and data providers used by Full Force Ads prohibit tobacco advertising entirely. Where such third-party restrictions apply, they override this section.

4.4 Cannabis and CBD

Cannabis advertising is subject to additional requirements. Due to the conflict between federal and state cannabis laws and the specific requirements of our upstream platform providers, cannabis advertising through Full Force Ads requires the execution of a separate Cannabis Advertising Rider before any cannabis campaigns can be launched.

To run cannabis ads, you must:

  • Execute the Full Force Ads Cannabis Advertising Rider
  • Comply with all applicable state and local cannabis advertising laws in every jurisdiction targeted
  • Only target jurisdictions where cannabis advertising is legal
  • Never target minors or individuals under the legal purchase age
  • Include all required disclaimers and health warnings
  • Comply with the cannabis advertising policies of all applicable third-party platforms and exchanges

CBD advertising derived from hemp (containing less than 0.3% THC) may be subject to different restrictions depending on the product claims made and the jurisdictions targeted. Contact Full Force Ads for current guidance.

Full Force Ads reserves the right to refuse cannabis or CBD advertising at any time and for any reason.

4.5 Gambling and Gaming

We support responsible gambling advertising and follow local gambling laws and industry standards. Gambling-related ads are allowed only if they meet all of the following conditions:

  • Target only jurisdictions where the advertised gambling activity is legal and the advertiser holds all required licenses
  • Include a landing page that displays information about responsible gambling
  • Never target minors or individuals under the legal gambling age in the targeted jurisdiction
  • Comply with all applicable federal and state regulations, including any required disclosures

Examples of restricted gambling-related content include: physical casinos, sports betting, poker, bingo, roulette, national or private lotteries, daily fantasy sports, sports odds aggregator sites, sites offering bonus codes or promotional offers for gambling sites, and online educational materials for casino-based games.

Advertisers are solely responsible for ensuring they hold all required gambling licenses and permits in each jurisdiction they target. Full Force Ads reserves the right to request proof of licensure at any time.

4.6 Weapons (Restricted)

Some weapons-related content is allowed with restrictions. Gun advertisers may not link to pages where ammunition, bump stocks, suppressors, or ghost gun kits can be directly purchased. Ads for weapons must comply with all applicable federal, state, and local laws.

Examples of allowed weapons content include: gun ranges and shooting sports, paintball guns and equipment, books and magazines about firearms, collectible and antique weapons (non-functional), swords and knives marketed as tools or collectibles.

Full Force Ads reserves the right to reject any weapons-related ad at its sole discretion if it determines the content poses a reputational or legal risk. Certain third-party platforms used by Full Force Ads prohibit firearms advertising entirely; where such restrictions apply, they override this section.

4.7 Healthcare and Medicines

Medically sensitive campaigns contain advertisements referencing a specific medical condition or treatment, a facility that serves patients with specific conditions, a pharmaceutical product used for a specific condition, or graphic imagery that could be considered medically sensitive. These campaigns may be subject to additional review and targeting restrictions.

Pharmaceutical advertising must comply with FDA regulations and any applicable state pharmacy laws. Ads for prescription drugs must include required fair balance information.

4.8 Financial Services and Cryptocurrency

We want users to have adequate information to make informed financial decisions. Our policies are designed to give users information to weigh the costs associated with financial products and to protect users from harmful or deceptive practices. For the purposes of this policy, we consider financial products and services to be those related to the management or investment of money and cryptocurrencies, including personalized advice.

When promoting financial services and products, you must comply with state and federal regulations for any region that your ads target, including all required disclosures. Refer to our non-exhaustive list of country-specific and state-specific requirements for more information, available upon request.

Cryptocurrency, DeFi, NFT, and digital asset advertising is subject to additional review and may require proof of regulatory compliance before ads will be approved. Full Force Ads reserves the right to refuse cryptocurrency-related advertising at its sole discretion.

4.9 Political Content

We expect all political ads and destinations to comply with the local campaign and election laws for any area the ads target. This policy includes legally mandated election "silence periods" and any required "paid for by" disclosures.

Examples of political content include: promotion of political parties or candidates, political issue advocacy, ballot measure campaigns, and political action committee advertisements.

Advertisers running political campaigns must:

  • Notify Full Force Ads that their ads are political in nature before submission
  • Provide Full Force Ads with accurate sponsor identification information
  • Include all required disclaimers in the ad creative and on landing pages
  • Comply with all applicable federal, state, and local campaign finance and election advertising laws

Full Force Ads reserves the right to require additional documentation or to refuse political advertising at its sole discretion.

4.10 Legal Requirements

You are always responsible for ensuring that you comply with all applicable laws and regulations for all of the locations where your ads are showing. This includes, but is not limited to, consumer protection laws, truth-in-advertising requirements, and industry-specific regulations.

5. Ad Creative Standards

All ad creatives served through the Full Force Ads platform must meet the following technical and content standards. Full Force Ads reserves the right to reject any creative that does not comply, without prior notice.

5.1 General Requirements

Ads must not:

  • Contain fake or misleading hyperlinks
  • Resemble operating system dialog boxes (Windows, macOS, Linux, iOS, Android)
  • Simulate fake interactivity or mimic system alerts
  • Contain auto-playing audio (audio initiated by user interaction is permitted)
  • Initiate downloads without explicit user consent
  • Be intrusive, disruptive, or interfere with the user's ability to navigate away from the ad
  • Contain misleading content, including misleading claims about the product, service, or advertiser

5.2 OTT/CTV and Video Ad Requirements

Video and OTT/CTV ads must comply with all general ad creative standards above and must also:

  • Not exceed the specified duration for the ad placement
  • Not contain content that would receive a rating above TV-14 or equivalent unless the placement specifically allows mature content
  • Include clear advertiser identification
  • Comply with all applicable VAST/VPAID standards where required

5.3 Mobile and Rich Media

Mobile and rich media ads must respect device resources and user experience. Ads must not drain battery, consume excessive data, or interfere with device functionality. Expandable ads must include a clear and prominent close button.

6. Prohibited Practices

6.1 Abuse of the Ad Network

We want ads across the network to be useful, varied, relevant, and safe for users. We do not allow ads, content, or destinations that are malicious or attempt to trick or circumvent our ad review processes. Examples include:

  • Promoting content that contains malware
  • "Cloaking" or using other techniques to hide the true destination that users are directed to
  • "Arbitrage" or promoting destinations for the sole or primary purpose of showing additional ads
  • Promoting "bridge" or "gateway" destinations that are solely designed to redirect users elsewhere
  • Advertising with the sole or primary intent of gaining public social network endorsements
  • "Gaming" or manipulating settings in an attempt to circumvent our policy review systems

6.2 Invalid Traffic and Fraud

Advertisers must not knowingly drive invalid traffic, bot traffic, or fraudulent impressions to their campaigns or through the Full Force Ads platform. This includes:

  • Using bots, scripts, or automated tools to generate impressions or clicks
  • Click farms or impression farms
  • Domain spoofing or misrepresenting ad inventory
  • Cookie stuffing or attribution fraud
  • Any scheme designed to inflate campaign metrics artificially

Full Force Ads monitors for invalid traffic and reserves the right to claw back spend, adjust billing, or terminate accounts associated with fraudulent activity. Full Force Ads' determination regarding invalid traffic is final.

6.3 Misrepresentation

We do not want users to feel misled by ads delivered through our platform. Ads must be clear and honest and provide the information that users need to make informed decisions. We do not allow ads or destinations that intend to deceive users by excluding relevant information or giving misleading information about products, services, or businesses.

Examples of misrepresentation include:

  • Omitting or obscuring billing details such as how, what, and when users will be charged
  • Omitting or obscuring charges associated with financial services such as interest rates, fees, and penalties
  • Failing to display tax or license numbers, contact information, or physical address where relevant
  • Making offers that are not actually available
  • Making misleading or unrealistic claims regarding weight loss, financial gain, or health outcomes
  • Collecting donations under false pretenses
  • "Phishing" or falsely claiming to be a reputable company to get users to part with personal or financial information

7. Data Privacy, Collection, and Use

7.1 General Data Handling Obligations

We want users to trust that information about them will be respected and handled with appropriate care. Our advertising partners should not misuse user information, nor collect it for unclear purposes or without appropriate security measures.

Examples of user information that must be handled with care include: full name, email address, mailing address, phone number, national identity or social security numbers, tax IDs, health care or driver's license numbers, birth date or mother's maiden name in addition to any of the above, financial status, political affiliation, sexual orientation, race or ethnicity, and religion.

Examples of irresponsible data collection and use include:

  • Obtaining personal information over a non-secure connection (all data collection must use TLS 1.2 or higher)
  • Promotions that claim to know a user's sexual orientation, financial status, or health conditions
  • Violations of our policies that apply to interest-based advertising and remarketing
  • Selling or sharing collected user data with third parties without proper consent
  • Failing to provide a clear and accessible privacy policy on landing pages that collect personal data

7.2 Privacy Policy Requirements

If your campaigns use any tracking pixels, data collection tags, or targeting technologies provided through the Full Force Ads platform, you must maintain a privacy policy on each webpage or digital property where such data collection occurs. At a minimum, your privacy policy must:

  • Notify users in plain language that information is being collected over time and across web domains, applications, and devices to deliver interest-based advertising
  • Describe the types of information collected for interest-based advertising, including any precise location information if applicable
  • Explain the purposes for which information may be collected by or shared with third parties for interest-based advertising, including the purpose of cross-device linking if applicable
  • Include a conspicuously posted link to a mechanism by which users may opt out of the collection of data for interest-based advertising, such as the NAI opt-out link (http://optout.networkadvertising.org) or equivalent

Failure to maintain a compliant privacy policy may result in suspension of your campaigns and account.

7.3 NAI Code of Conduct Compliance

To the extent you receive data from Full Force Ads that identifies a particular device or browser, you must not attempt to merge such data with personally identifiable information held by you, or otherwise re-identify individuals for interest-based advertising purposes, except where: (a) the received data is your proprietary information; or (b) "Robust Notice" is provided and/or "Opt-In Consent" is obtained from the user as defined in, and in compliance with, the Network Advertising Initiative (NAI) Code of Conduct.

7.4 Addressable Geofencing Data

If you use addressable geofencing services through Full Force Ads, you represent and warrant that:

  • You own or have all rights, licenses, and permissions necessary to provide any physical address lists uploaded to the platform for the purpose of targeting ads
  • All physical addresses uploaded are located in the United States
  • The use of such address data for advertising purposes complies with all applicable laws
  • You have not obtained the address data through deceptive, fraudulent, or unlawful means

Full Force Ads and its upstream platform providers will destroy uploaded physical address data after processing and will retain only the geo-data and randomly generated unique identifiers necessary to target your ads. In no event will Full Force Ads provide additional identifiers such as device or advertising IDs associated with a physical address for the purpose of identifying individual users.

7.5 Third-Party Data Services

Where your campaigns use third-party data services made available through the Full Force Ads platform (including but not limited to data onboarding, audience segmentation, and attribution services), you agree to the following additional restrictions:

  • You will use such third-party data services and their outputs solely for the purpose of ad targeting, segmentation, reporting, and analytics on the Full Force Ads platform, and for no other purpose
  • You will not resell, redistribute, or provide access to third-party data or outputs to any other party
  • You will not re-identify, derive personal data from, or reverse-engineer any third-party data or outputs
  • You will not use third-party data services in connection with advertising adult entertainment, tobacco, illegal gambling, firearms, or other content categories prohibited by the applicable third-party provider's policies
  • Certain third-party services (including LiveRamp data onboarding) are restricted to use within the United States

Third-party data providers may screen, remove, or refuse to process your data at any time if, in their sole judgment, it creates a security risk, violates their policies, violates applicable law, or is inaccurate or otherwise objectionable.

7.6 Applicable Privacy Laws

Advertisers must comply with all applicable data privacy laws, including but not limited to: the California Consumer Privacy Act (CCPA/CPRA), the Utah Consumer Privacy Act (UCPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Virginia Consumer Data Protection Act (VCDPA), the General Data Protection Regulation (GDPR), and the Children's Online Privacy Protection Act (COPPA). Advertisers whose campaigns may reach children under 13 must ensure full COPPA compliance.

Full Force Ads has entered into Data Protection Addenda with its upstream platform providers that establish controller/processor relationships and data handling obligations. A separate Data Protection Addendum governing the processing of personal information between Full Force Ads and its clients is available upon request.

8. Export Controls, Sanctions, and Foreign Data Restrictions

8.1 Export Controls and Sanctions

You represent and warrant that you are not: (a) located in a country that is subject to a U.S. government embargo or sanction; or (b) listed on any U.S. government list of prohibited or restricted parties, including but not limited to the Specially Designated Nationals and Blocked Persons List (SDN List) maintained by the Office of Foreign Assets Control (OFAC).

You agree that: (i) you will comply with all applicable sanctions and export control laws; and (ii) you are solely responsible for ensuring that the Full Force Ads platform is used, disclosed, and accessed only in accordance with all applicable sanctions and export control laws.

8.2 Protecting Americans' Data from Foreign Adversaries Act

You represent and warrant that neither you, nor any entity receiving personal information on your behalf in connection with your use of the Services, is "controlled by a foreign adversary" as that term is defined in the Protecting Americans' Data from Foreign Adversaries Act of 2024. You will immediately notify Full Force Ads if you foresee any change that would cause you to become controlled by a foreign adversary.

8.3 DOJ Bulk Sensitive Data Rules

For purposes of this section, the terms "access," "country of concern," and "covered person" have the meanings given to them in 28 CFR Part 202, Provisions Pertaining to Preventing Access to U.S. Sensitive Personal Data and Government-Related Data by Countries of Concern or Covered Persons (the "DOJ Bulk Sensitive Data Rules").

You represent and warrant that you are not a covered person or country of concern. You will immediately notify Full Force Ads if you foresee a change that would cause you to become a covered person or country of concern.

You shall not:

  • Transfer any data processed in connection with the Full Force Ads platform or Services (including your campaign data, audience data, or any outputs or reports) to, or otherwise enable access to such data by, a covered person or country of concern
  • Transfer such data to any subcontractor, affiliate, or third party absent written obligations providing protections at least as protective as this section
  • Engage in any activity or conduct that would result in a violation of the DOJ Bulk Sensitive Data Rules by you or Full Force Ads

You shall promptly report to Full Force Ads any known or suspected violations of this section. Full Force Ads may immediately suspend your access to the platform and terminate your account upon receipt of such notice, or if Full Force Ads believes you have failed to comply with this section.

9. Supply Chain Transparency and Brand Safety

Full Force Ads is committed to maintaining a transparent and brand-safe advertising ecosystem. We support and encourage advertisers to participate in industry transparency initiatives.

  • Full Force Ads maintains an ads.txt file and encourages publishers in our network to do the same
  • Advertisers may request information about the supply chain for their campaigns
  • Full Force Ads reserves the right to block inventory that does not meet our brand safety standards

Advertisers should notify Full Force Ads promptly if they become aware of any brand safety concerns related to their campaigns, including ad placements on objectionable or fraudulent websites.

10. Intellectual Property

By uploading ad creatives, landing page content, or any other materials to the Full Force Ads platform, you represent and warrant that:

  • You own or have obtained all necessary rights, licenses, and permissions to use the content
  • The content does not infringe any third party's intellectual property rights, including copyrights, trademarks, patents, trade secrets, or rights of publicity
  • You have the right to grant Full Force Ads a license to use the content for the purpose of delivering your campaigns

You grant Full Force Ads a non-exclusive, worldwide, royalty-free license to reproduce, display, transmit, and distribute your ad creatives solely for the purpose of operating the Services and delivering your campaigns. This license terminates when your campaigns end or your account is closed, except that Full Force Ads may retain copies for legal compliance and audit purposes.

All intellectual property rights in the Full Force Ads platform, including software, algorithms, interfaces, documentation, and trademarks, remain the exclusive property of Full Force Ads. Nothing in this AUP grants you any rights in Full Force Ads' intellectual property.

11. Indemnification

You agree to indemnify, defend, and hold harmless Full Force Ads, its officers, directors, employees, agents, affiliates, licensors, and upstream platform providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Services
  • Your ad creatives, landing pages, or any content you provide through the Services
  • Your violation of this AUP, the Terms, or any applicable law or regulation
  • Your infringement of any third party's intellectual property or other rights
  • Any claim by a third party related to your advertising campaigns, including claims by consumers, competitors, or regulatory authorities
  • Your violation of any export control, sanctions, or foreign data restriction laws
  • Your use of addressable geofencing, third-party data services, or other targeting features in a manner not permitted under this AUP
  • Any political ads submitted under your account, including the costs of any investigation or fine resulting from your political advertising

This indemnification obligation survives termination of your account and this AUP.

12. Enforcement and Consequences

12.1 Full Force Ads' Rights

Full Force Ads reserves the right, in its sole discretion, to determine whether any content or conduct violates this AUP. Full Force Ads' determination is final. Full Force Ads further reserves the right to reject any ad for any reason.

12.2 Tiered Response

For non-egregious violations (for example, an ad creative that does not meet our technical standards), Full Force Ads will generally follow this process:

  1. Warning: We will notify you of the violation and give you a reasonable opportunity to cure it (typically five (5) business days).
  2. Suspension: If the violation is not cured within the specified period, or if you commit repeated violations, we may suspend your account or specific campaigns. During suspension, active campaigns will be paused and no new campaigns may be launched.
  3. Termination: If violations continue after suspension, or if we determine in our sole discretion that your conduct poses an ongoing risk, we may permanently terminate your account.

12.3 Immediate Termination

For serious violations (including but not limited to fraud, illegal activity, malware distribution, phishing, distribution of CSAM, violations of export controls or sanctions laws, violations of the DOJ Bulk Sensitive Data Rules or the Foreign Adversaries Act, or any activity that poses an immediate risk of harm to Full Force Ads, its users, its upstream platform providers, or third parties), Full Force Ads may immediately suspend or terminate your account without prior notice or opportunity to cure.

12.4 Financial Consequences

Upon termination for cause (i.e., a violation of this AUP):

  • Any remaining prepaid balance will be forfeited as liquidated damages, not as a penalty. The parties agree that Full Force Ads' actual damages from AUP violations (including reputational harm, lost business, costs of investigation, and potential liability to upstream platform providers) are difficult to calculate, and that forfeiture of the remaining balance is a reasonable estimate of those damages.
  • Full Force Ads may claw back payments or adjust billing for campaigns that were served in violation of this AUP, including campaigns associated with invalid traffic or fraud.
  • You remain liable for any outstanding amounts owed to Full Force Ads.

Where forfeiture of remaining balances is prohibited by applicable law, Full Force Ads will refund the remaining balance minus reasonable costs incurred in investigating and responding to the violation.

12.5 Right to Appeal

If your account is suspended or terminated, you may submit a written appeal to support@fullforceads.com within fifteen (15) calendar days of receiving notice of the action. Appeals must include a detailed explanation of why you believe the action was taken in error, and any supporting documentation. Full Force Ads will review the appeal and respond within ten (10) business days. Full Force Ads' decision on appeal is final.

13. Service Availability

Full Force Ads will use commercially reasonable efforts to maintain the availability of the Services, but does not guarantee uninterrupted or error-free operation. Full Force Ads is not liable for any failure to deliver ads, campaign interruptions, or data loss resulting from:

  • Scheduled or emergency maintenance
  • Third-party service outages (including ad exchanges, DSPs, SSPs, and data providers)
  • Force majeure events, including but not limited to natural disasters, acts of war or terrorism, government action, epidemics, power outages, or internet disruptions
  • Actions taken by Full Force Ads to comply with law or protect the integrity of the platform

14. Artificial Intelligence and Automated Features

Certain features of the Full Force Ads platform or Services may use or incorporate artificial intelligence, machine learning algorithms, and related technologies (collectively, "AI Features"). You acknowledge that AI is a developing technology and that outputs generated by AI Features may be incomplete, inaccurate, or otherwise unpredictable.

Full Force Ads expressly disclaims any liability, responsibility, or guarantee regarding the output or results of AI Features on the platform or through the Services. It is your sole responsibility to verify the accuracy and appropriateness of any AI-generated output, and to confirm compliance with this AUP and all applicable laws before using, posting, distributing, or otherwise disclosing such output.

You agree not to: (i) use the platform or Services (including any AI Features) to create, test, develop, modify, improve, or update any AI system owned by you or a third party; or (ii) misrepresent or make any false or misleading statement about the presence, use, or functionality of AI in the platform.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULL FORCE ADS' TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THIS AUP OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO FULL FORCE ADS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IN NO EVENT SHALL FULL FORCE ADS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, REGARDLESS OF THE THEORY OF LIABILITY.

16. Governing Law and Dispute Resolution

16.1 Governing Law

This AUP and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of laws principles.

16.2 Arbitration

Any dispute, claim, or controversy arising out of or relating to this AUP or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in Salt Lake County, Utah. The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

16.3 Class Action Waiver

YOU AND FULL FORCE ADS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

16.4 Small Claims Exception

Notwithstanding the arbitration provision above, either party may bring a claim in small claims court in Salt Lake County, Utah, if the claim qualifies for small claims jurisdiction.

16.5 Injunctive Relief

You acknowledge that any breach, threatened or actual, of this AUP would cause irreparable injury to Full Force Ads not readily quantifiable as money damages, such that Full Force Ads would not have an adequate remedy at law. You therefore agree that Full Force Ads shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any such breach of your obligations, without the necessity of posting bond or other security.

17. White-Label and Agency Accounts

If you are using the Services as a white-label partner, reseller, or agency on behalf of your own clients:

  • You are responsible for ensuring that all sub-accounts and downstream users comply with this AUP
  • You must have binding agreements with your clients that include terms at least as restrictive as this AUP
  • You are jointly and severally liable with your clients for any violations of this AUP by their campaigns or content
  • You must promptly notify Full Force Ads of any known or suspected AUP violations by your sub-accounts
  • Full Force Ads reserves the right to take enforcement action against individual sub-accounts, your master account, or both
  • You must ensure that each of your downstream advertisers complies with all data privacy, export control, sanctions, and foreign data restriction obligations set forth in this AUP

18. Publicity

Full Force Ads may use your name and logo in its marketing materials, websites, presentations, and customer lists. Press releases, case studies, and testimonials require your prior written consent (email is sufficient). Full Force Ads will follow any brand guidelines you provide and will not imply endorsement beyond your status as a client. You may revoke Full Force Ads' future use of your name and logo with thirty (30) days' written notice.

19. Reporting Violations

If you believe that an ad served through the Full Force Ads platform violates this AUP, or if you become aware of any other violation of this policy, please report it to:

 

Email: support@fullforceads.com

Phone: 800-685-5776

Mail: Full Force Ads, LLC, 9690 S 300 W, Ste 313, Sandy, UT 84009

 

Please include as much detail as possible, including the ad creative, the URL where the ad appeared, and a description of the violation. Full Force Ads will investigate reported violations and take appropriate action.

20. Severability

If any provision of this AUP is held to be unenforceable or invalid by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it will be severed from this AUP. The remaining provisions will continue in full force and effect.

21. Entire Agreement

This AUP, together with the Terms of Service, the Data Protection Addendum, and any other policies or addenda referenced in the Terms (including any Cannabis Advertising Rider, if applicable), constitutes the entire agreement between you and Full Force Ads regarding the subject matter of this AUP. This AUP supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Full Force Ads regarding the Services.

22. Contact Information

If you have questions about this Acceptable Use Policy, please contact us:

 

Full Force Ads, LLC

9690 S 300 W, Ste 313

Sandy, UT 84009

Phone: 800-685-5776

Email: support@fullforceads.com

Web: fullforceads.com

FULL FORCE ADS
Our team is made up of seasoned members of the digital media community devoted to supporting our clients.
Sandy, UT
800-685-5776
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